HTY Gold
 Policies 1) How do I return a product? 2) What is your Refund Policy 3) What is your Privacy Policy 4) What are the Terms of Use 1) How do I return a product? HTY Gold 196 Mississippi Street San Francisco, CA 94107 USA 2) What is your Refund Policy We stand behind our products and want you to be completely satisfied with them. If you are dissatisfied for any reason with your HTY Gold product, you may request a full refund within 30 days of purchasing the product. To do so, simply return the jar with the unused product and your packing slip or order number to: HTY Gold 196 Mississippi Street San Francisco, CA 94107 USA We will refund you the full purchase price of the product. We do not refund shipping costs for the initial order or for your return. YOU AGREE THAT A FULL REFUND WILL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR YOUR DISSATISFACTION, AND YOU WAIVE ALL OTHER REMEDIES OR ACTIONS IN SUCH EVENT. ____________________________________ - top - 3) What is your Privacy Policy Your Privacy Matters to Us Welcome to HTY Gold. Because we are committed to protecting your privacy in all aspects of our business, we hope you will take the time to read this policy, which explains what information we collect from you and how we use that information. By using our Web site or purchasing products or services from us, you agree to be bound by this policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it. Please check back periodically. What information we collect and how we use it When you visit our Web site, HTY Gold collects your IP address, which we use to help diagnose problems with our server, to administer our Web site, and to improve our products and services. Your IP address also is used to gather broad demographic information that does not personally identify you. To purchase products on the HTY Gold Web site, you must setup a HTY Gold account. Setting up an account requires you to provide your name, e-mail address, password, telephone, and shipping address (your "Account Information"). We also ask you for your billing address, credit card number, and expiration date (your "Order Information"). This information is necessary for us to process your order. If you subscribe to the HTY Gold newsletter, we may use your Account Information to occasionally notify you about important changes to the Web site, new HTY Gold features, or special HTY Gold offers you may find useful. If you would rather not receive this information, visit the Your Account page to change your preferences. You always have the ability to change your preferences. If you have chosen to receive this information and change your mind, visit the Your Account page to change your preferences. (Whenever you decide to change your preferences, please make sure to change your preferences for each account or email address you have left with us.) You may also choose to provide personal information, such as your name and address, when you enter a contest or drawing or participate in a survey. We may use this information the same way we use your Account Information and Order Information. How we protect your information This Web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When you access your account information, we use a secure server. The secure server layer (SSL) encrypts all information you input before it is sent to us. All of the customer data we collect is similarly protected against unauthorized access. HTY Gold will not share your personal information with third parties unless you have consented to the disclosure or the disclosure is necessary to (1) comply with the law or with legal process, (2) protect and defend our rights and property, (3) protect our customers or users from misuse or unauthorized use of the HTY Gold Web site, or (4) protect the personal safety or property of our customers or the public. HTY Gold may provide aggregate statistics about our customers, sales, traffic patterns, and related Web site information to third parties, but these statistics will include no personally identifying information. Put simply, we will not tell our business partners that you bought a particular item, but we may tell them how many customers in certain demographic groups bought certain items. Links to other Web sites The HTY Gold Web site may contain links to other sites, operated by third parties, that we think may be of interest to you. HTY Gold encourages third parties to follow appropriate privacy standards and policies, but is not responsible for the actions of those parties, the content of their Web sites, or any products or services they may offer. Cookies The HTY Gold Web site uses "cookies," which are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide a shopping cart and to store your shipping and billing information between visits. If you've set your browser to reject cookies, you can still use our site, but will not be able to purchase items. Cookies may also be used by our affiliates or advertisers. HTY Gold encourages anyone who uses cookies to follow appropriate privacy standards and policies, but is not responsible for cookies placed by third parties. Children's privacy online At HTY Gold, we understand that children's privacy is important. Except in connection with surveys and contests, we do not monitor the age of our user audience. However, if you are under age 13, you should not submit personal identifying information to HTY Gold without the consent of your parent or guardian. If you are a parent and want to limit your children's access to material you believe may be harmful to them, you may want to look into commercially available hardware, software and filtering devices. If you are interested in learning about these protections, information is available at http://www.worldvillage.com/wv/school/html/control.htm and other similar sites. How to contact us HTY Gold welcomes your questions and comments about privacy. Please send email to pkopas@pacificspecialtyoils.com. You can also contact us at the address below: HTY Gold 196 Mississippi Street San Francisco, CA 94107 USA Satisfaction Guarantee / Refund Policy We stand behind our products and want you to be completely satisfied with them. If you are dissatisfied for any reason with your HTY Gold product, you may request a full refund within 30 days of purchasing the product. To do so, simply return the jar with the unused product and your packing slip or order number to: HTY Gold 196 Mississippi Street San Francisco, CA 94107 USA We will refund you the full purchase price of the product. We do not refund shipping costs for the initial order or for your return. YOU AGREE THAT A FULL REFUND WILL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR YOUR DISSATISFACTION, AND YOU WAIVE ALL OTHER REMEDIES OR ACTIONS IN SUCH EVENT. - top - 4) What are the Terms of Use Welcome to HTY Gold ("HTY Gold"), owned and operated by Pacific Specialty Oils, Inc ("us," or "we"). By using our Web site (the "HTY Gold Site"), you agree to these Terms of Use. If we decide to change our Terms of Use, we will post those changes on this page so that you are always aware of the rules that apply to the HTY Gold Site. Your Use of the HTY Gold Site You agree that you will not use any robot, spider, other automatic device, or any manual process to monitor, copy, modify, distribute, or publish any web pages within the HTY Gold Site or the content contained thereon without our prior written consent. You also agree that you will not frame any portion of the HTY Gold Site without our prior written consent. Your use of and access to the HTY Gold Site is subject to all applicable local, state, national and international laws and regulations, and you agree not to violate such laws and regulations in your use of and access to the HTY Gold Site. In addition, you agree that: (1) you will not interfere with another member's use and enjoyment of HTY Gold; (2) you will not interfere with or disrupt HTY Gold' security measures; (3) you will not interfere with or disrupt networks connected to HTY Gold, and will comply with all regulations, policies and procedures of such networks; and (4) you will comply with United States law regarding the transmission of technical data exported from the United States with respect to or relating to any of your dealings with Pacific Specialty Oils, Inc. You also agree to indemnify and hold Pacific Specialty Oils, Inc., as well as its parents, subsidiaries, affiliates, officers, shareholders, employees and independent contractors, harmless from any loss, liability, damages and expenses (including without limitation reasonable attorneys' fees) resulting from any claim or demand made by any third party arising out of or in connection with your use of the HTY Gold Site, your violation of these Terms of Use, or your violation of the rights of any third party. We may terminate your HTY Gold account or suspend your access to all or part of the HTY Gold Site, without notice, if you violate these Terms of Use or if you engage in any conduct that we, in our sole discretion, believe is in violation of any applicable law or regulation or is otherwise harmful to the interests of Pacific Specialty Oils, Inc., any other HTY Gold user, or any third party. If your account is terminated, we may, but are not required to, remove some or all of your content from our servers. About the HTY Gold Site All materials contained on the HTY Gold Site, including without limitation text, graphics, icons, images and software, are the property of Pacific Specialty Oils, Inc. or its content suppliers and are protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Pacific Specialty Oils, Inc.. You may not alter or remove any trademark, copyright, patent or other notice from copies of content. Pacific Specialty Oils, Inc. respects copyright law and expects our account holders to do the same. Unauthorized copying or distribution of copyrighted works is an infringement of the copyright holders' rights. Pacific Specialty Oils, Inc. may terminate the account of any user who Pacific Specialty Oils, Inc. believes, in its sole discretion, has infringed upon the copyright or other intellectual property right of others. HTY Gold and all other HTY Gold logos and trade names are trademarks or registered trademarks of Pacific Specialty Oils, Inc.. All trademarks used on the HTY Gold Site are the property of their respective owners. Establishing a HTY Gold account with Pacific Specialty Oils, Inc. To purchase products on the HTY Gold Web site you must set up a HTY Gold account. You may not transfer your account to another person, share it with anyone, or use it to impersonate anyone. You agree that you will provide us with accurate account information (such as your real name, valid e-mail, and accurate, non-fraudulent payment information) and will update your account information if it becomes outdated. We may terminate your account if we are unable to verify or authenticate the information you provide to us. You agree to help protect your account by guarding your password, and by changing it as soon as possible if you believe its security has been compromised. You also agree to notify Pacific Specialty Oils, Inc. immediately if you believe your account has been used without your authorization. We may communicate with you via email and any other similar technology for purposes relating to your account, any orders you place with us, or any other services we provide to you. For more information about how we treat the information you provide to us, you may review our Privacy Policy. Refund Policy We stand behind our products and want you to be completely satisfied with them. If you are dissatisfied for any reason with your HTY Gold product, you may request a full refund within 30 days of purchasing the product. To do so, simply return the jar with the unused product and your packing slip or order number to: HTY Gold 196 Mississippi Street San Francisco, CA 94107 USA We will refund you the full purchase price of the product. We do not refund shipping costs for the initial order or for your return. YOU AGREE THAT A FULL REFUND WILL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR YOUR DISSATISFACTION, AND YOU WAIVE ALL OTHER REMEDIES OR ACTIONS IN SUCH EVENT. Limitation of liability By using this site, you expressly agree that such use is at your sole risk. Pacific Specialty Oils, Inc. endeavors to provide service of the highest quality, but we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of HTY Gold. Pacific Specialty Oils, Inc. is a distributor and not a publisher of content (including information, data, and other material) supplied by third parties and by users like you. Neither Pacific Specialty Oils, Inc. nor any of its affiliates, officers, directors, employees, or agents, or any third party content providers, retailers, merchants, sponsors, or licensors guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. Under no circumstances shall Pacific Specialty Oils, Inc. (or any of its affiliates, officers, directors, employees, or agents) be liable for any loss or damage caused by your reliance on information obtained through HTY Gold. It is your responsibility to evaluate the information, opinion, advice, or other content available through HTY Gold. EXCEPT FOR THE RETURNS POLICY DESCRIBED ABOVE, PACIFIC SPECIALTY OILS, INC. PROVIDES THE HTY Gold SITE, AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR ITS OPERATION, CONTENTS, OR THE PRODUCTS SOLD ON THE HTY Gold SITE AND PACIFIC SPECIALTY OILS, INC. DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW. PACIFIC SPECIALTY OILS, INC. DOES NOT REPRESENT OR WARRANT THAT INFORMATION AVAILABLE ON THIS SITE IS ACCURATE, CURRENT, OR COMPLETE. IN NO EVENT SHALL HTY Gold BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY, UNDER ANY THEORY, INCLUDING WITHOUT LIMITATION NEGLIGENCE, FOR DAMAGES OF ANY KIND ARISING FROM OR RELATED TO THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, ACTUAL, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST INCOME, REVENUE OR PROFITS, LOST OR DAMAGED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS, THAT RESULT FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE, EVEN IF PACIFIC SPECIALTY OILS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE. BY USING HTY Gold, YOU AGREE THAT THIS LIMITATION WILL APPLY TO ALL MERCHANDISE, SERVICES, AND CONTENT AVAILABLE THROUGH HTY Gold. IN THE EVENT THAT APPLICABLE LAW DOES NOT ALLOW THIS LIMITATION OR EXCLUSION OF LIABILITY OR DAMAGES, YOU AGREE THAT IN NO EVENT SHALL PACIFIC SPECIALTY OILS, INC. TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION OF ANY KIND EXCEED THE AMOUNT, IF ANY, YOU HAVE PAID PACIFIC SPECIALTY OILS, INC. FOR USE OF THE HTY Gold WEB SITE AS A RESULT OF THE USE IN QUESTION. Any current or future links to other sites are provided as a convenience only, and we assume no responsibility or liability for the contents of those other sites, or any products or services advertised or sold on those sites. Miscellaneous This site is created, controlled and operated by Pacific Specialty Oils, Inc. in the State of California, USA. If you choose to access this site from another location, you are responsible for complying with local laws, if and to the extent that local laws apply. Pacific Specialty Oils, Inc. is located at 196 Mississippi Street, San Francisco, CA 94107, and can be reached by telephone at 800-876-8002. If you are a California resident, you may have these Terms at Use emailed to you by sending a letter to the foregoing address with your email address and a request for this information. We ask that you bring service problems to our attention, but you may also choose to contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs, at 400 R Street, Sacramento, California 95814 or (800) 952-5210. Pacific Specialty Oils, Inc. reserves the right to change the terms of this agreement without notice. The formation, construction and interpretation of this agreement shall be controlled by the laws of the State of California, regarding agreements between California residents entered into and to be performed within California, giving no effect to choice of law provisions. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement. Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the state and federal courts in San Francisco, California, U.S.A., and the parties agree to submit to the personal jurisdiction and exclusive venue of these courts. If any provision of these Terms of Use is held to be unlawful, void or for any reason unenforceable, that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of the remaining provisions. These Terms of Use constitute your entire agreement with Pacific Specialty Oils, Inc. with respect to their subject matter, and supercede any other previous written terms and any oral or promotional statements. Pacific Specialty Oils, Inc. reserves the right to make changes to the HTY Gold Site, and our policies at any time. Copyright, Trademark, and Standards Policies Disclaimer To ensure a smooth operating site, Pacific Specialty Oils, Inc. has established certain policies concerning the site and the rights and responsibilities of Pacific Specialty Oils, Inc. and those who visit and use the site. By using this site, you are agreeing to be legally bound and to abide by the terms set out below. Copyrights and Trademarks This site contains copyrighted materials, trademarks, service marks, trade dress, and other proprietary information owned by Pacific Specialty Oils, Inc. All content on this site, including text, graphics, icons, images, and software, is the property of Pacific Specialty Oils, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Pacific Specialty Oils, Inc. and protected by United States and international copyright laws. The content and software on this site may be used as a shopping resource. Permission is granted by Pacific Specialty Oils, Inc. to electronically copy and to print in hard copy portions of this site for your own personal use as a shopping resource, but Pacific Specialty Oils, Inc. reserves all rights in and title to any proprietary information so copied. Any other use of materials on this site (including reproduction, modification, distribution, or re-publication) without the prior written consent of Pacific Specialty Oils, Inc. is strictly prohibited. Pacific Specialty Oils, Inc. is a distributor and not a publisher of content (including information, data, and other material) supplied by third parties and by users like you. Pacific Specialty Oils, Inc. cannot and does not exercise editorial control over such content. Any such content is that of the respective authors and distributors and not of Pacific Specialty Oils, Inc. or any of its affiliates or officers, directors, employees, or agents. Neither Pacific Specialty Oils, Inc. nor any of its affiliates, officers, directors, employees, or agents, or any third party content providers, retailers, merchants, sponsors, or licensors guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. Under no circumstances shall Pacific Specialty Oils, Inc. (or any of its affiliates, officers, directors, employees, or agents) be liable for any loss or damage caused by a user's reliance on information obtained through HTY Gold. It is your responsibility to evaluate the information, opinion, advice, or other content available through HTY Gold. "HTY Gold" is a service mark of Pacific Specialty Oils, Inc. All rights are reserved. HTY Gold' trademark may not be used without prior written consent. Disclaimer, Limitation of Liability, and Applicable Standards By using this site, you expressly agree that such use is at your sole risk. Neither Pacific Specialty Oils, Inc. nor any of its affiliates or officers, directors, employees, or agents or any third party content providers, retailers, merchants, sponsors, or licensors make any warranty that HTY Gold will be uninterrupted or error-free or any warranty concerning the results that may be obtained from the use of HTY Gold or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through HTY Gold. Pacific Specialty Oils, Inc. is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind, express or implied, with respect to this site or its operation, contents, or products. Pacific Specialty Oils, Inc. disclaims any and all representations and warranties, including but not limited to any warranty of merchantability or fitness for a particular purpose to the full extent permitted by applicable law. Pacific Specialty Oils, Inc. does not represent and warrant that the information accessible on this site is accurate, current or complete. Pacific Specialty Oils, Inc. will not be responsible or liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, consequential, loss of income, lost profit, or punitive damages. By using this site, you acknowledge that this limitation will apply to all content, merchandise, and services available through Pacific Specialty Oils, Inc.. Any current or future links contained in this site to any other site is provided as a convenience only and Pacific Specialty Oils, Inc. assumes no responsibility or liability for the contents of such other sites, or any products or services advertised or sold on such sites. We enjoy hearing from you and welcome your comments about our products and services. However, if you send us a business idea or suggestion - for example, about how to improve or expand our products and services - you agree that we will be completely free to implement, use or modify, in any way, your idea or suggestion (or any part of it), without any payment or other obligation to you. Pacific Specialty Oils, Inc. may terminate or suspend any user's access to all or part of this site, without notice, for any conduct that Pacific Specialty Oils, Inc., in its sole discretion, believes is in violation of any applicable law or otherwise harmful to the interests of Pacific Specialty Oils, Inc., any other user of HTY Gold, or any third party provider, merchant, sponsor, or licensor. Applicable Law This site is created and controlled by Pacific Specialty Oils, Inc. in the State of California, USA, and the laws of the State of California will govern these disclaimers without giving effect to any principles of conflict of laws. Pacific Specialty Oils, Inc. reserves the right to make changes to our site, HTY Gold Storefronts, disclaimers, and policies at any time. - top - |
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